Privacy policy

At PRINTNCHILL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from https://Printnchill.shop

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Order Information:

  • Products purchased
  • Order details
  • Transaction information
  • Custom T-shirt design requests

Technical Information:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and similar tracking technologies

Payment information is processed through secure payment providers. We do not intentionally store complete payment card details on our website servers.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Create and deliver customized T-shirts.
  • Process payments and manage transactions.
  • Send order confirmations and shipping updates.
  • Respond to customer inquiries and support requests.
  • Improve our website and shopping experience.
  • Prevent fraudulent transactions and unauthorized activities.
  • Comply with applicable legal requirements.

3. Sharing Your Personal Information

We may share necessary personal information with trusted third-party service providers to operate our business, including:

  • Shopify, our e-commerce platform.
  • Payment processors to complete transactions.
  • Shipping carriers to deliver orders.
  • Print-on-demand and fulfillment partners to produce and ship custom products.
  • Website analytics and technology providers where applicable.

These providers receive only the information necessary to perform their services.

We do not sell your personal information for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your shopping cart.
  • Improve website functionality.
  • Understand customer interactions.
  • Analyze website traffic.
  • Support advertising and marketing activities where enabled.

You can manage cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

5. Personalized Products and Customer Artwork

When you submit a custom design, image, logo, name, or text for a personalized T-shirt, we use that information to fulfill your order.

Your submitted artwork may be shared with our printing or fulfillment partners when necessary to produce your requested product.

Customers should only submit artwork or images they have permission to use.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it, subject to applicable retention requirements.

8. Your Privacy Rights

Depending on your state or country of residence and applicable privacy laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your data is collected and shared.
  • Opt out of certain targeted advertising or data-sharing activities where applicable.

To submit a privacy request, contact us using the details below.

We will review and respond to requests in accordance with applicable laws.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children under 13 without appropriate parental consent.

If you believe a child has provided personal information without appropriate consent, please contact us so we can review the request.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites.

We encourage customers to review the privacy policies of those websites before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Printnchill

Website: https://Printnchill.shop

Email: Support@Printnchill.shop

Phone: (347) 663-2292

Business Address: 1380 Nostrand Ave Brooklyn, NY 11226 United States

Customer Support Hours: Monday – Friday
9:00 AM – 5:00 PM

Thank you for trusting Printnchill with your information.